Your Next Developer Costs $1M/Year in Revenue


Before you ask for additional technical staff for your product, give a thought to the revenue implications. Eventually, your development team has to earn enough to pay for itself — and a lot of other people.

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A Brilliantly Awful Customer Experience


Today’s example of a terrible product process, highlighted by a cheerful pseudo-personal note with instructions for undoing the provider’s ineptitude.

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What do Directors and VPs of Product Management Do? (PCampSV)


Slides from a Product Camp discussion about what Directors of Product Management do, how a PM might signal interest/demonstrate competence for that role, and who might want it.

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