Let’s Abandon Customers and Users

Talking generically about ‘customers’ or ‘users’ can generate lots of confusion, especially in B2B or B2B2C situations. We can be more precise by saying doctors, or shoppers, or data analysts, or whatever we really mean.

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Santa Clara/9 Sept: Certificate in Productizing Innovation

Rich will join the SCU/Leavey faculty on Sept 9th as part of their new Certificate in Productizing Innovation program. He will cover core product management and tech innovation topics.

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Auckland: Four Laws of Tech Product Economics

There are some fundamental laws of tech product economics (especially software) that should drive executive-level decisions about business and product strategies. It’s easy to forget them, or decide they don’t apply to our special situation. We’ll unpack a few while we share some war stories.

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The Software Development Deli Counter

The revenue side of the house often believes that incremental budgets – or major deals – all that it takes to add new items at the top of the development queue. Like ordering a custom-built sandwich at the deli counter…

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Podcast: How to Be Effective Without a Product Leader

Many product managers operate in an environment where there is an absence of a product leader or chief product officer. Others work remotely and operate without a solid management anchor. This podcast discusses the challenges and opportunities for product managers without a product leader.

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7 Ways to Know That You Need a Head of Product

The “No Head of Product Syndrome” is where product managers are scattered throughout a complex organization, but lack an executive-level product leader who can to create conditions for success: drive good hiring/mentoring, create bits of semi-standard processes, and set achievable role/job expectations.

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Paying It Forward: Product Camp SV Keynote

A short talk about Paying It Forward and the important of personal networking in the product management community. I share three personal vignettes to highlight value of personal networking and ways we can all Pay It Forward to build an even stronger product community.

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Post: 10 Questions from The Clever PM

10 questions from The Clever PM for his blog series including ‘What piece of advice would you share?’ and ‘What are the biggest challenges for Product Leaders? and ‘Biggest differences between smaller startups and larger companies?’

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Dublin: Product Managers, Product Owners, Scalable Product Models

ProductTank Dublin is hosting a short discussion on product managers, product owners and scalable models for agile product teams. This is usually a large, loud, opinionated group — so should be exciting and unpredictable.

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Podcast: Perspectives on Product Management

A Product That Counts podcast pulling together interviews from 5 product thinkers: what makes good products, good product managers, and scalable organizations

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