When it’s time to retire a commercial product or service, here’s an approach:
1. Get a list of all of that product’s users, if we know them.
2. Pick an end-of-support date and an announcement date.
3. Think hard about technical migration choices…
There’s an infinitely long list of things that product managers ‘should do.’ Take a look at any product management framework or job description. We rarely say, but clearly know, that it all can’t get done. How can we effectively delegate?