Productivity vs. Responsiveness

Engineering teams focus on overall productivity and repeatability. Sales teams want account-level responsiveness. How can product managers mediate this inevitable conflict?

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Products That Count Podcast

A podcast with SC Moatti, founder of Products That Count. We discussed technology product management roles, career ladders, the critical need for cross-functional communication, how incentives shape what our peers do, and when a startup hires its first full-time product manager.

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Let’s Fire a Few of Our Customers

We may be over-investing in a few outlier prospects and neglecting our core customers. How do we frame this and get support to fire one or two?

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Agile2016 Innovation & Product talks

For those who missed this year’s Agile Alliance conference in Atlanta (July 25-29), Rich gave talks on “Intro to Agile Product Innovation” and “Intro to Agile Product Management.” Both were for general agile audiences, geared to those working on (or coaching) agile development teams, and emphasizing the revenue-generating market side of the software business. LeanUX / Lean Startup practitioners will recognize many of the themes.

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The DIY Illusion

It’s easy to believe that broadly available commercial products don’t give us exactly what we want, but that our internal team can quickly whip up precisely the right thing. This ignores some fundamental economics of software commercialization.

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Hack The Process Podcast

I joined M. David Green’s Hack The Process podcast where we talked about products, organizations, humility, content marketing, and narrowly focusing a consulting practice. A packed 45 minutes.

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What Do Recruiters Look For in a Product Management Resume?

Recruiters and hiring managers wade through a tall stack of incoming resumes, most of which are not at all a fit, and often miss subtleties. Strong candidates may need to work around the process to make an impression and get hired.

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Eight Mistakes You’ll (Probably) Make in Your First Product Management Job

New product managers have often studied the daily mechanics of the product development process, but tend to be light on soft skills, product strategy, organizational savvy, and market insight. Where do they get into trouble?

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“It’s Not Just Me”

Many of the challenges that product leaders face are the same across companies. Getting together and talking with our peers lets us recognize the commonalities and avoid defining these as singularly personal failures.

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What Do Product Leaders Worry About?

Heads of product management teams worry about a different issues than their individual-contributor product managers. More organizationally focused, less product-focused. What’s at the top of their issues backlog?

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