Podcast: Mastering Business Analysis

In this “Mastering Business Analysis” podcast, Rich shares thoughts on product manager versus product owner; output versus outcome; getting out of our cubes to learn from lots of real users; and building the right thing (not just building things right) to deliver measurable value.

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Podcast: Organizational Anthropology

Individual product managers are focused on their individual products/services, but product leaders need to think about their organizational context: how do we get things done? What motivates each functional group and how do we align incentives? Can we get out ahead of inevitable resource conflicts?

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Motivating Development Teams

Motivating development teams can be tricky: we can’t make developers work harder, we can only make them *want* to work harder. How do we set context, add meaning and connect teams to real users?

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Productivity vs. Responsiveness

Engineering teams focus on overall productivity and repeatability. Sales teams want account-level responsiveness. How can product managers mediate this inevitable conflict?

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Products That Count Podcast

A podcast with SC Moatti, founder of Products That Count. We discussed technology product management roles, career ladders, the critical need for cross-functional communication, how incentives shape what our peers do, and when a startup hires its first full-time product manager.

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Lean Meetup: Challenges of Enterprise Product Management

Lean Product/UX Meetup: Enterprise software products often have long sales cycles, lumpy revenue streams, and organizational gaps between buyers and users. How does this shape enterprise product management?

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Let’s Fire a Few of Our Customers

We may be over-investing in a few outlier prospects and neglecting our core customers. How do we frame this and get support to fire one or two?

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FIR B2B Podcast: How Product Managers and Marketers Can Work Together

Podcast on how marketers and product managers can work well together, and the importance of deeply understanding customer needs before building products or marketing campaigns .

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The DIY Illusion

It’s easy to believe that broadly available commercial products don’t give us exactly what we want, but that our internal team can quickly whip up precisely the right thing. This ignores some fundamental economics of software commercialization.

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Hack The Process Podcast

I joined M. David Green’s Hack The Process podcast where we talked about products, organizations, humility, content marketing, and narrowly focusing a consulting practice. A packed 45 minutes.

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