Metrics and More Metrics

Continuing a discussion that was raised in a recent discussion between Tom Grant and Saeed Khan where they (we) made a distinction between metrics about products that Product Managers use to monitor the world, and metrics about Product Managers for promotions and salary reviews.  Some additional thoughts of mine, along with a lightweight PM assessment tool… Metrics About Products For the most part, metrics track the health of products*.  We should be constantly monitoring things like:

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Product Management Assessment Tool

PM leaders, such as VPs or Director of Product Management, worry about the health of their teams and processes, not just the health of their products. (See my recent post on metrics.) There’s a shortage of tools to help us evaluate how well we’re doing as PM organizations. I created this simple assessment tool based on a diagram I’ve been using for several years. The diagram highlights three key relationships for a (tech) product manager: with Development, with Marketing/Sales/Customers, and with Executives. (This point of view is not unique. See, for instance, Pragmatic Marketing’s triad model.) This tool provides a few indicators as to whether we’re meeting our core obligations to these three groups. A fourth category pulls together indicators…

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