Enhancement Requests are Personal and Political, Not Just Analytical

As data-driven product managers, we’d like to pretend that incoming technical requests are simply transactional. In the real world, though, real people and real agendas are involved. And that means there’s a personal and political context to consider when prioritizing demands on our already-overloaded development organization.

Read more
 

Strategically Clogged Backlogs

plunger1-300x189

Among the urgent calls from software teams to me for interim product leadership is a variety that I call “systemic product failure” or “strategically clogged backlog.” I dealt with this twice in 2011, so it’s worth describing for other product folks: sh*t isn’t getting done, product managers are drowning (or have been let go), and engineering is dangerously disconnected from internal stakeholders and customers. Software isn’t shipping, and backlogs are growing. This may not look like a product management breakdown, but it really is… and identifying its organizational/structural roots is key to turning the situation around. If you’re moving to a new product team within your company, or joining a new company that lacks strong product management, watch for systemic…

Read more