Engineering teams focus on overall productivity and repeatability. Sales teams want account-level responsiveness. How can product managers mediate this inevitable conflict?
I have a complex set of office productivity needs, and struggle to find products (services) that fit my particular situation. Even though my business assets live in the cloud, I’m often without a high-speed network connection – so also have to keep critical things stored locally. I juggle several email identities, keep two Macs synchronized, and live in a still-sometimes-Windows application world. Here’s unsolicited applause for a few products that meet my challenge. 1. Postbox. Managing a half-dozen email accounts isn’t for the faint of heart, and Apple’s native email client isn’t up to the task. (Most of my accounts live on gmail, which my browser can only access one at a time.) I finally jettisoned Outlook 2011 after another…