Executive Workshop: Scaling Software Companies (Dublin)


Software product companies are dramatically different from software service companies: one creates a single product that can be sold as-is to thousands of buyers; the other looks for project work to earn margin on professional services. How does each scale? What are the right metrics for each?

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Your Next Developer Costs $1M/Year in Revenue


Before you ask for additional technical staff for your product, give a thought to the revenue implications. Eventually, your development team has to earn enough to pay for itself — and a lot of other people.

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Agile@Cork: Silicon Valley View of Product Owner/Manager Challenges

Cork coat of arms

Rich will join Agile@Cork for “Silicon Valley View of Product Owner/Product Manager Challenges:” a discussion of product owners, product manages, and why writing/accepting stories isn’t sufficient to drive successful software.

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Brilliantly Awful Customer Experience


Today’s example of a terrible product process, highlighted by a cheerful pseudo-personal note with instructions for undoing the provider’s ineptitude.

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Stone Soup and Leadership


Stone soup is a folk tale about motivation and cooperation. It applies directly to our work as product managers, since we don’t have the authority to force cooperation or alignment. We have to provide leadership, motivation, and clarity of goals.

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Bangalore product tour: 19-Feb – 27Feb


I visited Bangalore for a combination of workshops, public talks and client meetings hosted by Confianzys. The trip had a cooking theme: sharing Silicon Valley’s “secret sauce” for innovation and successful products.

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Who Is Your Internal Customer for Innovation?


If you’re a tech company executive setting up an innovation program, most of your initial focus is on generating and validating individual product concepts. Unlike at a startup, though, you have a major hurdle AFTER your validation team comes up with a viable concept: how to find an organizational home for that idea within a mainstream product group. Which prompts the question: who is your internal customer for a validated product idea?

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“Free” Sells (Business Model Required)


Taking a day off for tourism during my Brainmates/Australia tour, I had a chance to see the power of “free” in a non-tech entrepreneurial setting. Following along the business model literally and figuratively…

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Conway’s Law for Product Organizations


Conway’s Law is an old but useful idea: the organizational structure of software teams shows in their code. The technical architecture grows to look like the org chart. In broader terms, how we group people and delineate teams has a real impact on the products we produce. How does this apply to product management teams?

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Product Manager Shortage: Suddenly Sexy?


There are thousands of open product management jobs: suddenly product management seems sexy. Optimism and Pessimist argue about whether product management’s value shifts with the fashion.

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