Economics • 1 min read Interview: How to Prevent Product Waste UserTesting's Mike Mace interviewed me for The Center for Human Insight and produced this long-form post. We covered a lot…
Product Strategy • 9 min read Major Migrations Are An Organizational Challenge, Not Just a Technical Challenge I’ve sat through planning for scores of major B2B migrations, and implemented a half-dozen of my own. Usually the…
Agile • 1 min read Podcast: Agile & Sales-Led Development I joined Murray Robinson and Shane Gibson on their No Nonsense Agile Podcast to talk about the problem with sales-led…
Customer Thinking • 5 min read Why Product Request SLAs Fail Building on a post from last July about Incompatible Worldviews… Almost every Go-to-Market-side enterprise stakeholder I interview tells me that…
Customer Thinking • 4 min read Product or Feature? Stepping out of leadership challenges for a moment, here’s a practical topic that some product managers struggle with: is…
• 1 min read Podcast: Core Challenges for Product Managers and Product Leaders JJ Rorie, who runs Great Product Management and wrote Immutable, invited me to join her Product Voices podcast. We had…
ethics • 1 min read Podcast: Ethical Dilemmas in Product Management Tami Reiss invited me to join her for a podcast episode about ethical challenges and product roles. Hightlights: * Malicious product…
Product Strategy • 9 min read Product Models, Service Models, and Investor Valuations Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction…
• 1 min read Podcast: How Product Management and UX Can Work Together Podcast with Lou Rosenfeld about how UX and Product folks can work together…
5 min read Two Development Team Configurations I Lobby Against Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to…
Roadmaps • 1 min read Podcast: Customers are more forgiving about roadmaps than sales teams I joined Phil Hornby on his Talking Roadmaps podcast for a wide-ranging conversation about purpose(s) an audiences…
Economics • 12 min read “A Working Request Process Should End in YES” (aka Incompatible Worldviews) Enterprise Sales/Solutions teams see the world one customer at a time; Product/Development teams see cumulative market impact and aggregate technical demand. These are fundamentally in conflict...…