Economics • 6 min read Count The Digits One technique that I teach in my product courses/workshops is something I call “count the digits.” It’s a…
Leadership • 5 min read Permission To Stay Focused An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational…
Economics • 9 min read We Have To Support Every Line of Production Code Forever In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of…
company strategy • 6 min read Revenue Goals are Not Company Strategies We’re in the Silly Season: companies of all sizes are doing annual planning — intending to lock down 12 months…
Customer Thinking • 6 min read AI-Washing We’re at the top of the AI/LMM/Chatbot hype cycle. Every biz publication is deliriously covering this. Stories…
Economics • 11 min read Moving from Services to Products I’ve written a lot about the huge organizational and technical gulf between services companies and product companies. (See this…
Economics • 1 min read Rochester NY: ITX Product + Design Conference 2023 Where: Rochester, NY in person When: June 22/23 Event details here This conference celebrated the power of UX design,…
Economics • 1 min read Webinar: Reducing Product Waste (and achieving great outcomes) When: Thursday 11 May at 17:00 UK / 18.00 CEST / 12:00 EDT / 09:00 PDT Host: Product Focus…
Organizations • 11 min read The Chocolate Cake Problem In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies…
Economics • 1 min read Interview: How to Prevent Product Waste UserTesting's Mike Mace interviewed me for The Center for Human Insight and produced this long-form post. We covered…
Product Strategy • 9 min read Major Migrations Are An Organizational Challenge, Not Just a Technical Challenge I’ve sat through planning for scores of major B2B migrations, and implemented a half-dozen of my own. Usually the…
Agile • 1 min read Podcast: Agile & Sales-Led Development I joined Murray Robinson and Shane Gibson on their No Nonsense Agile Podcast to talk about the problem with sales-led…