Revenue Goals are Not Company Strategies
We’re in the Silly Season: companies of all sizes are doing annual planning — intending to lock down 12 months…
Economics
27 posts
AI-Washing
We’re at the top of the AI/LMM/Chatbot hype cycle.
Every biz publication is deliriously covering this. Stories…
Moving from Services to Products
I’ve written a lot about the huge organizational and technical gulf between services companies and product companies. (See this…
Rochester NY: ITX Product + Design Conference 2023
Where: Rochester, NY in person
When: June 22/23
Event details here
This conference celebrated the power of UX design,…
Webinar: Reducing Product Waste (and achieving great outcomes)
When: Thursday 11 May at 17:00 UK / 18.00 CEST / 12:00 EDT / 09:00 PDT
Host: Product Focus…
The Chocolate Cake Problem
In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies…
Interview: How to Prevent Product Waste
UserTesting's Mike Mace interviewed me for The Center for Human Insight and produced this long-form post. We covered a lot…
Major Migrations Are An Organizational Challenge, Not Just a Technical Challenge
I’ve sat through planning for scores of major B2B migrations, and implemented a half-dozen of my own. Usually the…
Podcast: Agile & Sales-Led Development
I joined Murray Robinson and Shane Gibson on their No Nonsense Agile Podcast to talk about the problem with sales-led…
Why Product Request SLAs Fail
Building on a post from last July about Incompatible Worldviews…
Almost every Go-to-Market-side enterprise stakeholder I interview tells me that…
“A Working Request Process Should End in YES” (aka Incompatible Worldviews)
Enterprise Sales/Solutions teams see the world one customer at a time; Product/Development teams see cumulative market impact and aggregate technical demand. These are fundamentally in conflict...…
Watering Down SaaS ARR
I been doing occasional product due diligence this year for a few PE/VC firms, helping them vet potential investments…