The Chocolate Cake Problem
In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies…
company strategy
3 posts
Interview: How to Prevent Product Waste
UserTesting's Mike Mace interviewed me for The Center for Human Insight and produced this long-form post. We covered a lot…
Product Models, Service Models, and Investor Valuations
Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction…