Revenue Goals are Not Company Strategies
We’re in the Silly Season: companies of all sizes are doing annual planning — intending to lock down 12 months…
company strategy
5 posts
Moving from Services to Products
I’ve written a lot about the huge organizational and technical gulf between services companies and product companies. (See this…
The Chocolate Cake Problem
In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies…
Interview: How to Prevent Product Waste
UserTesting's Mike Mace interviewed me for The Center for Human Insight and produced this long-form post. We covered a lot…
Product Models, Service Models, and Investor Valuations
Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction…