Economics • 1 min read Interview: How to Prevent Product Waste UserTesting's Mike Mace interviewed me for The Center for Human Insight and produced this long-form post. We covered a lot…
Product Strategy • 9 min read Major Migrations Are An Organizational Challenge, Not Just a Technical Challenge I’ve sat through planning for scores of major B2B migrations, and implemented a half-dozen of my own. Usually the…
Customer Thinking • 4 min read Product or Feature? Stepping out of leadership challenges for a moment, here’s a practical topic that some product managers struggle with: is…
Product Strategy • 9 min read Product Models, Service Models, and Investor Valuations Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction…
Economics • 12 min read “A Working Request Process Should End in YES” (aka Incompatible Worldviews) Enterprise Sales/Solutions teams see the world one customer at a time; Product/Development teams see cumulative market impact and aggregate technical demand. These are fundamentally in conflict...…
Leadership • 8 min read The Risks of Replatforming (Or How Major Platform Migrations Really Happen) Many companies have replatforming efforts underway. Architectures get old, new kinds of partners…
Innovation • 4 min read Prioritization Beyond Algorithms The problem of prioritization comes up in many of my coaching discussions with product leaders, and in almost every product…
Innovation • 6 min read Business Cases Are Stories About Money Last week, I had three separate conversations with VPs of Product about business cases… initially framed as “do you have…
Leadership • 4 min read Product In the Time of Cholera I have about a dozen coaching/mentoring calls each week with product leaders, and the tone of those calls has…
Leadership • 6 min read “My CEO is a Finance Guy Stuck on ROI…” (combining a series of similar conversations) Head of Product: My CEO is a finance guy*, and is pushing the product…
Leadership • 8 min read Let’s Fire a Few of Our Customers As product managers, we worry about market results – not just successfully shipping stuff on time, but growing our product’s…
Innovation • 5 min read Four Laws Of Software Economics (Part 3) Our two previous posts noted that your development team will never, ever be big enough to catch up with your…