Rich coaches product executives, product management teams and agile development organizations. He also parachutes into software companies as interim VP Product/CPO to fix company-level product/market/engineering/revenue issues. A seasoned tech executive and serial entrepreneur, Rich has been the “product guy” at six start-ups including as CEO and VP Products. He is a relentless blogger, speaker, teacher and mentor on software strategy, product management, and aligning “what-we-can-build” with “what-markets-will-pay-for.”
Rich has consulted to more than 90 tech companies on:
- Organizing the product organization. How do we find, grow and mentor great product teams? What about division of labor among product managers, product owners and product marketers? How are Director/VP Product roles different, and what skills/techniques do they need?
- Being agile, being lean. As development teams go scrum or Kanban, how do we serve Engineering better and still keep an eye on the market? Once we’ve applied good LeanUX/Lean Startup techniques, how do we move into the productization process and get the whole company behind us ?
- Scaling up. Larger companies face product/portfolio issues more complex than single-product market validation. How do we balance competing interests and technology roadmaps?
Unofficially, Rich is a sounding board for various CPOs/VPs of Product. On the side, he mentors a few up-and-coming product folks.
Product Bytes is his long-running series on software, start-ups, product strategies, Silicon Valley, and the inner life of product managers. It predates the first blogs, and goes out in newsletter format as well as social media. Rich’s 2008 book, “The Art of Product Management” captures the best of Product Bytes from 2001 to 2008, and represents the scrappy entrepreneur in all of us. (print|Kindle|iPad)
Rich founded the first P-Camp, now known worldwide as Product Camps. These semi-unstructured get-togethers provide product managers an opportunity to network, teach, learn and share. Rich has guest lectured at business schools and executive education programs around the world (lately at Dublin Institute of Technology), served on the board of SVPMA, and chaired the first product manager/ product owner tracks (2008, 2009) at the Agile Alliance’s annual conference. He is an in-demand speaker for business, executive and technical audiences.
Big and Small Company Experience
Rich earned his software stripes writing COBOL at HP, then spent six years at Tandem Computers, where he launched the company’s first TCP/IP stack. At Sybase, he oversaw database connectivity to more than 40 operating systems, and shipped the first commercial solution for dynamic linking of web pages with databases (web.sql).
He was the first “product guy” at four networking-related start-ups, including iPass (NASDAQ: IPAS) and AirMagnet (acquired by Fluke Networks). Later, he was CMO of Enthiosys, an agile product management consultancy. In 2010-11, he was co-founder/CEO of Suddenly Social, a social game infrastructure start-up.
Since 2001, Rich also has been an interim executive, consultant or adviser to dozens of early-stage companies and larger technology firms including Yahoo, Cisco, Wealthfront, WhiteHat Security, Varian and VeriSign.
Rich has a BS Physics from Yale with a thesis on dinosaur extinction theories, and an MBA from Stanford.