Podcast: Cross-Functional Soft Skills for Product Leaders

I joined Richard Chen of Product Gym for a podcast about product management, soft skills, and understanding what motivates other functional groups – Sales, Marketing, Engineering and Support.

We talked about:

    • How Sales & Marketing folks may be less interested in how we prioritize (and more interested in whether their items are in plan)
    • Dunning-Kruger effect on both sides: development/product teams underestimate how hard sales & marketing are; GTM groups underestimate how hard it is to validate or build products
    • Rich’s view that product feedback from salespeople is less useful than from support, field engineers, and direct from end users/buyers
    • The long view on funding for startups (periodic downturns every 8-10 years)

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Book Cover - The Art of Product Management

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