Lying To Customers

I don’t think that product managers should lie to customers or prospects. In enterprise selling cycles, though, there is a lot of gray space around what’s true enough. Can we draw some hazy lines?

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Delegation for Product Leaders

Leading a product management team includes delegating most product-level decision-making. How do we match that to team maturity and differing difficulties of various product work?

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Product In the Time of Cholera

As product leaders, most of us have spent the first few weeks of the COVID-19 crisis focused on (worried about) our people and teams. But we’re now shifting attention to how this changes priorities and product plans…

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Starter KPIs for B2B/Enterprise

There are no generic or universal KPIs, since every business has unique aspects. So if we want KPIs for a B2B/enterprise company, where would we start? And how do we avoid committing to improvements in metrics/KPIs before understanding our current scores (or situation)?

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Reorganizing Product Teams

Restructuring product management teams is challenging: there’s no universal “best practice” or generic org chart, and people issues are the tough ones. We step through two examples of redefining what product folks do…

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Product Management Tips for Data Science Projects

Product managers working with data science teams on production applications have more challenges than with more deterministic (traditional) applications. These include providing more business/user context, not assuming that data will be predictive, and discussing accuracy requirements at the very start of a project.

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What Do Product Leaders Do?

Product leaders look after teams of products managers, and sometimes designers or developers. What do they do, and how is it different from the individual product managers on their team?

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The Product Leadership Career Ladder

I talk with lots of senior individual contributors about the risks and challenges of moving “up the ladder” into product leadership roles.  Here’s a survey I fielded to capture their top questions and concerns about getting promoted.  What do product leaders do? How do product managers signal their interest in becoming one?

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