Lying To Customers

I don’t think that product managers should lie to customers or prospects. In enterprise selling cycles, though, there is a lot of gray space around what’s true enough. Can we draw some hazy lines?

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Podcast: Savvy PMs Engage All Their Audiences

a podcast about product management, real-world validation, executive teams, and highlighting the contributions of product folks on our teams,data-aware decisions

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Webinar: Creating a Thriving Product Organization

Topic: Creating a Thriving Product Organization

with Rich Mironov
Organizations are complex and change is hard. There is no one-size-fits-all organization, especially not in a time of crisis. As product leaders, we must understand our own situations and demonstrate that our product management expertise is valuable.

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July 14/16: “Leading Product Management Teams” workshop

Business of Software

The jump from being a Product Manager to overseeing Product Managers/Owners is a big one. What’s in a Product Leader role, how do we design good product organizations, and how do we work across the organization to get good product work done?

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Delegation for Product Leaders

Leading a product management team includes delegating most product-level decision-making. How do we match that to team maturity and differing difficulties of various product work?

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Podcast: Execs Don’t Always Know What Users Need

In this podcast with Jay Stansell, we note that company executives often have very different perceptions of customer needs than the product management team. How do we understand this, sympathize, yet still bring balance evidence into C-level conversations?

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Designing, Structuring and Leading Product Organizations (Toronto)

Product leadership workshops in Toronto and Kitchener workshops co-led with Saeed Khan. We’ll look at organizational structures, leadership roles, portfolio-level prioritization, mentoring, and other product leadership challenges. A very full day of learning, sharing, collaborative problem-solving.

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Product Consequences and a Product Code of Ethics?

As product folks, we should be responsible for reasonably anticipating misuses of our products, as well as harm that flows from fundamental product/economic goals. It’s not clear how we step up to this, though.

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Sept 21-23: Hiring a Head of Product (BoS Boston)

Business of Software

Most companies that need a Head of Product Management don’t know how to find one. They write kitchen sink job descriptions; look for subject expertise instead of product expertise; fail to organize their interview process; and eventually give up on hiring the right product leader. (Or repeatedly hire wrong folks who don’t stay.) This talk will disassemble the problem, then offer recommendations for getting it right.

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What Do Product Leaders Do?

Product leaders look after teams of products managers, and sometimes designers or developers. What do they do, and how is it different from the individual product managers on their team?

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