Lying To Customers

I don’t think that product managers should lie to customers or prospects. In enterprise selling cycles, though, there is a lot of gray space around what’s true enough. Can we draw some hazy lines?

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Delegation for Product Leaders

Leading a product management team includes delegating most product-level decision-making. How do we match that to team maturity and differing difficulties of various product work?

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Webinar: Product Management Tips For Data Science Projects

Synerzip webinar for product managers (and others) with tips for working with data scientists and DS/AI/machine learning projects.
How do we provide additional context? Understand possible failure modes? Define “done” operationally rather than academically?

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Product Camp: Getting Promoted to Director

This Product Camp discussion focused on career ladders for product managers, what directors do that’s different from their individual contributors, and how to signal your interest if you want that next job up. Several participants raised real-world issues, and product veterans sharing their hard-won points of view.

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Organizational Thank-Yous

Thanking people for their good work is one of the most powerful, least used tools we have at the office. Here’s one organizationally-minded way to share appreciation.

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A VP Product’s Checklist

VPs of Product Management have to create the conditions for individual product managers to succeed. This includes organizational, process, hiring/mentoring and cross-functional leadership — plus buy-in at every level. What goes on a new VP’s checklist?

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Prioritization Requires Strategy

Team-level priorities and backlogs need to be anchored to broader technical and business goals. Here’s how one product leader is getting her various pieces lined up.

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Get a Mentor, Be a Mentor

Gray beard

There’s been a lot of good chatter in the PM-osphere about the need for mentoring. If you’re looking for a product management mentor, be clear about your needs and goals. If you can be a mentor, please pitch in.

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Delegate, Trust, Verify, Protect

whac-a-mole

There’s an infinitely long list of things that product managers ‘should do.’ Take a look at any product management framework or job description. We rarely say, but clearly know, that it all can’t get done. How can we effectively delegate?

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Strategically Clogged Backlogs

plunger1-300x189

Among the urgent calls from software teams to me for interim product leadership is a variety that I call “systemic product failure” or “strategically clogged backlog.” I dealt with this twice in 2011, so it’s worth describing for other product folks: sh*t isn’t getting done, product managers are drowning (or have been let go), and engineering is dangerously disconnected from internal stakeholders and customers. Software isn’t shipping, and backlogs are growing. This may not look like a product management breakdown, but it really is… and identifying its organizational/structural roots is key to turning the situation around. If you’re moving to a new product team within your company, or joining a new company that lacks strong product management, watch for systemic…

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