Tag: trust

Difficult Product Discussions with CEOs

CEOs may not see their role in systematic product/development problems, and product leaders may not know how to frame their concerns so CEOs can hear them. Can we get past buzzwords to difficult organizational discussions?

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mechanical heart

Coaching With Heart

When coaching our product teams (and others), it’s important to remember our objective: to build up skills and talent so that we can delegate as much ‘line’ product work as possible. Plenty of leader-level work left for us…

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Podcast: Product Leadership beyond Managing PMs

I joined Cyrus Eslamian for an episode of his Product Manager Hub podcast. We talked about challenges that product leaders face, working with other C-level executives, strategy versus process, mentoring, and building trust/empathy across departments.

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Lying To Customers

I don’t think that product managers should lie to customers or prospects. In enterprise selling cycles, though, there is a lot of gray space around what’s true enough. Can we draw some hazy lines?

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Delegation for Product Leaders

Leading a product management team includes delegating most product-level decision-making. How do we match that to team maturity and differing difficulties of various product work?

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Product Camp: Getting Promoted to Director

This Product Camp discussion focused on career ladders for product managers, what directors do that’s different from their individual contributors, and how to signal your interest if you want that next job up. Several participants raised real-world issues, and product veterans sharing their hard-won points of view.

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Organizational Thank-Yous

Thanking people for their good work is one of the most powerful, least used tools we have at the office. Here’s one organizationally-minded way to share appreciation.

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