
ProductFocus’s Ian Lunn and I will talk through how software product companies make money, and how that’s in direct contrast with how software outsourcing and custom development companies make money. Then we’ll apply that to B2B/enterprise software vendors who may have conflicting business models.

I joined Cyrus Eslamian for an episode of his Product Manager Hub podcast. We talked about challenges that product leaders face, working with other C-level executives, strategy versus process, mentoring, and building trust/empathy across departments.

I joined Scott Baldwin’s Age of Product Excellence webinar series to talk about soft skills/EQ, moving into leadership roles, understanding how different functional groups think/act, motivation, and how not to act like an MBA.

I’ve seen some patterns in how companies recruit their Heads of Product (aka Chief Product Officer, VP Product, Director of Product Management, or Group Product Lead). This post unpacks some fundamental misconceptions — and how to get the strong product leadership we need.

I don’t think that product managers should lie to customers or prospects. In enterprise selling cycles, though, there is a lot of gray space around what’s true enough. Can we draw some hazy lines?

a podcast about product management, real-world validation, executive teams, and highlighting the contributions of product folks on our teams,data-aware decisions

Leading a product management team includes delegating most product-level decision-making. How do we match that to team maturity and differing difficulties of various product work?

In this podcast with Jay Stansell, we note that company executives often have very different perceptions of customer needs than the product management team. How do we understand this, sympathize, yet still bring balance evidence into C-level conversations?

Product leadership workshops in Toronto and Kitchener workshops co-led with Saeed Khan. We’ll look at organizational structures, leadership roles, portfolio-level prioritization, mentoring, and other product leadership challenges. A very full day of learning, sharing, collaborative problem-solving.

As product folks, we should be responsible for reasonably anticipating misuses of our products, as well as harm that flows from fundamental product/economic goals. It’s not clear how we step up to this, though.