Defensive Processes
New ventures begin with an entirely empty slate: no products, no customers, no desks, no organization charts, no established procedures…
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Sharks, Pilot Fish, and the Product Food Chain
When you’re launching a new venture, one of your hungry competitor earliest considerations is how your innovation might fit…
Product Management is Inherently Political
Recently, I had lunch with a bright young product manager trying to perfect the process for deciding which features to…
Growing Back into Management
There’s a funny paradox about joining a tiny company and helping it grow. If
part of its attractiveness is…
Growing Back into Management
There’s a funny paradox about joining a tiny company and helping it grow. If part of its attractiveness is…
Girls Getting a Head Start(-Up)
Most founders of VC-backed start-ups tend toward technical degrees, MBAs and
forty-something gray hair – with a strong male bias. Here…
Risk-Sharing and Customer-Perceived Value
Whenever customers buy your product or service, there’s a leap of faith that they will get value from you.…
Why are there Serial Entrepreneurs?
From the outside, it might seem that joining a fledgling start-up should only be about economics and the big payoff:…
Sales-Friendly Price Lists
Price lists are never quite current enough, sufficiently detailed, or cover enough of the awkward special situations that customers raise.…
Insider Thinking
Product managers and other product champions spend a lot of their time driving internal processes and decisions — the daily incremental…
Where Should PM Report?
A perennial problem for Product Management (PM) is finding the right organizational home. In companies large enough to have a…
Parenting and the Art of Product Management
Over the years, I’ve told variations of this story many times: being a product
champion is a lot like…
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