Leadership • 1 min read Product Love Podcast with Pendo’s Eric Boduch Pendo’s Product Craft podcast [https://productcraft.com/category/podcast/] series includes conversations with a range of product leaders. Eric…
Innovation • 5 min read How to Make Time for Customer Interviews & Validation I got a lot of good responses from this recent post about the need to frequently talk directly with real…
Leadership • 5 min read Do Infrastructure Teams Need Product Management? I’ve been mulling this for a while, recently prompted by thoughts from Josh Robb [https://twitter.com/josh_robb]…
Innovation • 7 min read Talking Directly with (Real) Customers I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not…
Leadership • 1 min read Melbourne: Building and Scaling a Product Team Topic: Building and Scaling a Product Team Where: Zendesk, 67 Queen Street, Melbourne, AU When: Tuesday, 27 February, 6:00…
Leadership • 8 min read Your Audience’s Real Roadmap Questions I get pulled into lots of discussions among product managers about the best ways to represent (and then present and…
Leadership • 6 min read “My CEO is a Finance Guy Stuck on ROI…” (combining a series of similar conversations) Head of Product: My CEO is a finance guy*, and is pushing the product…
Leadership • 6 min read Hearing About Accounts, Listening for Segments In a well-run organization, each role has a single orientation; they either support individual customers or they support the market.…
Leadership • 5 min read The Software Development Deli Counter I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise…
Leadership • 1 min read Podcast: How to Be Effective Without a Product Leader Steven Haines hosts Sequent Learning’s podcast. I was able to join him for this episode (#17) [https://itunes.apple.…
Leadership • 5 min read 7 Ways to Know That You Need a Head of Product Over the last year or so, I’ve seen more than a dozen companies with a meta-product management problem that…
Leadership • 2 min read Post: 10 Questions from The Clever PM I’ve known Cliff Gilley, The Clever PM [http://www.cleverpm.com/], for years — and follow his blog/Quora activity/…